Disability Information and Resource Centre

Lisieux Trust’s Disability Information Resource Centre (DIRC) is located on Sutton New Road, Erdington. The project is staffed by a Centre Manager, three Caseworkers and a diverse volunteer team. Our Centre (DIRC) is unique in its approach and services to disabled people, families, carers and professionals within the local Birmingham community and surrounding area as it is the only totally free, “one stop”, high street, fully accessible service within the city. It provides information and support regarding a wide range of issues, through a service adapted to meet the requirements of each individual.

The service aims to empower citizens with knowledge and information; equipping them with autonomous decision making opportunities regarding all aspects of daily living. Service provision includes a fully adapted internet facility, website access, private meeting rooms and a wide range of information and resources. Our Caseworkers individually support citizens with their enquires; by letter writing, form completion, telephone calls, grant applications, information leaflets, accessible data bases, and signposting services.

A flexible system is operated, allowing choice of contact via telephone support, Mincom, text messaging, letters, email, face to face, pre arranged appointments/meetings.

We are located in Erdington, on the main bus route between Birmingham City Centre and Sutton Coldfield (Map). You will find our address and directions on the contact page.

We are open Monday – Friday from 10.00am - 4.00pm. The service is by APPOINTMENT ONLY. Please call the centre to book.

Contact our Caseworkers on 0121 382 6660 or email with your enquiry.

Volunteering Services

Our centre is run using volunteers who, along with staff, provide information and support to visitors of the Information & Resource Centre.

For further information on volunteering please see our Volunteering page.

If you are interested in volunteering to help out, either within our organisation or externally, please contact our Centre Manager on 0121 382 6660 or email

Centre Contact Information

Address: Lisieux Trust, 184 Sutton New Road, Erdington, Birmingham, B23 6QU
Phone No: 0121 382 6660
Minicom: 0121 377 8182
SMS: 07933 473 483

Disability Information & Resource Centre Opening Times

Monday - Friday 10.00am - 4.00pm

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