Mary Heap

Registered Manager

Mary joined Lisieux Trust in…


The best way to describe what Mary does here at Lisieux Trust is….

Mary manages staff and residents at Francis House. She is responsible for looking after her residents’ health and wellbeing, and ensuring they are supported to do the things they enjoy doing. She also supports staff with ongoing training and skill enhancement, so they can support our service-users to the best of their abilities, with care, understanding, dignity and respect.

A brief summary of Mary background is…

Mary has a long history of working in the care sector and has acquired a wealth of qualifications along the way, including her accreditation in registered management.

Mary is motivated to do what she does at Lisieux Trust because…

Mary believes residents’ needs, wants and desires should always come first. She is motivated to keep her household as happy and as healthy as possible.

In her spare time, Mary loves…

With a love for theatre, Mary enjoys watching a show in her down time.

Three things on Mary’s bucket list are…

  • Seeing her grandchildren grow up
  • Retire to Scotland by the seaside
  • Win the lottery

Mary’s life motto is…

‘Treat people how you would like to be treated.’

Mary Heap
Registered Manager

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